FAQ’s

What is this about a separate Admission Badge and Event Tickets?

There are two basic ways to structure conventions that feature gaming events. One is an all in price that includes a badge and gets you into most if not all of the conventions events; and the other is to set up event/game tickets as a separate transaction. We have chosen the later because those who come and don't want to play in any scheduled events do not have to pay for events that they are not going to use. This is why our badge prices are lower than the vast majority of larger conventions. Second, if there is a small cost associated with a game ticket, that attendee is much more likely to show up for that game. So, when you attend Gamehole Con, your first step is to acquire a badge and that is possible once General Registration opens. Then, once General Event Registration opens, you can buy tickets to any games that have open seats. 

What are the Con hours?

For Thursday, Friday, and Saturday the hours will be 7:00 am – midnight. Finally, on Sunday the hours will be 7:00 am – 5:00 pm.

What are the Dealer Hall hours?

The Dealer Hall will be open Thursday, Friday, and Saturday 10:00am-6:00pm. Sunday the Dealer Hall is open 10:00am-4:00pm.

Can I still buy badges and game tickets after pre-registration has closed?

Yes. Registration, Games Desk and Will Call will open on Thursday morning at 7:00 am. We will not be set up to address game ticket exchanges or new registrations on Wednesday afternoon. We will be doing just Will Call for those who pre-registered. Registration will open up on Thursday morning for those who need a badge, need to buy game tickets and for those who need to exchange game tickets.

Can I buy game tickets on-line after the show starts so that I can avoid going to the Games Desk and standing in line?

Yes. This year at Gamehole Con, we'll be offering attendees the ability to purchase event tickets entirely online using our mobile website. Any attendee with a badge will be able to browse, search, and purchase tickets for events using your favorite mobile device, and sit down at the table with your virtual e-Ticket to show to the GM.

This service will open on Wednesday afternoon at 3:30 pm.

Can I exchange an event ticket I purchased for another event, or return a ticket?

Yes. On your account page you will see a list of the games that you are currently registered for. There is a link next to them that says "Return for X Credit" where X is the cost of the event. Just click on that, confirm that it's what you want to do, and the ticket will be released and a credit put on your account in the event that you find something else you'd like to play.

Can I still submit events now that pre-registration is closed?

No. But you can always run anything that you like in Open Gaming. We also have a white board on which you can write your game details in the event you are looking for players.

Can I get a refund on badges or game tickets?

No. But we will issue you a credit for a returned badge or returned game tickets that you may spend on a future badge or future game tickets. The only limitation on this is that a request for a credit must be received before the close of Pre-Registration.

Will there be food carts again this year?

Yes. There will be a nice array of food carts located immediately outside of the convention center.

When can I buy things like lego Mini figs, Plushies, modules and Official Con shirts?

All retail sales (non admission badge and game tickets sales) will take place at the Gamehole Con retail booth in the Dealer Hall.

How many Special Events can I register for?

Each badge holder is limited to a maximum of 2 special events that they can register for.

Questions About D&D Adventurer's League?

Check out our D&D Adventurer's League Information page for information and who to contact.

Are Covid-19 vaccines required to attend Gamehole Con?

Yes.

Anything Else?

If your questions aren't answered here, feel free to drop us an email at contact@gameholecon.com.

Virtual Gamehole Con FAQ

What Is Virtual Gamehole Con?

Virtual Gamehole Con will be a series of online events run by and for our attendees, just like a normal Gamehole Con. The only difference is that instead of attending the convention physically, you will be able to sign up for and play games in the comfort of your own home.

What are the Attendee/GM Policies for Virtual Gamehole Con?

They are exactly the same as those that we impose for our live/in person show. We have a zero tolerance policy of harassment in any form. If you feel you were the victim of harassment during a virtual game, please contact us immediately. Here is a link to our existing policies: Our Attendance Policies

Further, please understand, that once you leave our site and go to a platform to participate in a game, we at Gamehole Con will have no way to monitor or regulate that gaming session. So, there is a further participate at your own risk element intrinsic to these events so make sure that you consider the event descriptions carefully before selecting gaming events, especially for those games for minor players.

How will Virtual Event Submissions vary from normal Gamehole Con Event Submissions?

We have altered our standard for a bit in an attempt to give our GM’s the tools they need to run virtual events. One change that is absolute and non-negotiable is that if you are a GM that plans to run any event that contains any mature, graphic, or unusually violent content in one of your games, you must explicitly state this in your event description. We will have minor attendees participating in our virtual games so we cannot have any chance of a young gamer stumbling into a game that is inappropriate for them. Any violations of this policy will result in a lifetime ban from Gamehole Con.

What Platforms Will Virtual Gamehole Con Use?

That is completely up to the GM’s of each individual game. They will include Roll20, Zoom, and Discord. Some GM's may decide to run games outside of these platforms at their discretion, and this is fine. However, our policies clearly state that no GM should force their players to play on a platform that requires extra payment from the players. If your GM is doing this, please let us know!

Here are some useful links for attendees

Venue Information

Hotel Information

Attendance Policies

Information on our Kid's Track

Important Dates To Remember

Event Dates - Oct. 21st - Oct. 24th

Please keep checking back for information on our important dates!

Housing Portal Opens - April 1st at 12PM CST

Event Submissions Open - May 1st noon CST

VIG Renewals Open - June 15th noon CST

Main Registration Opens - July 1st noon CST

VIG Event Registration Opens - August 15th noon CST

General Event Registration Opens - September 1st noon CST

Pre-registration and Event Submission Closes - September 17th